Contact

Do you have questions about a Florence City Pass or your booking? Then you'll find the right contacts on this page.

General Questions

Information about attractions and the city of Florence

GetYourGuide Booking

Support for your GetYourGuide booking

Tiqets Booking

Support for your Tiqets booking

Feel Florence

For general questions about the Firenze Card or Florence, please contact the official tourist information.

If you purchased the Firenze Card through GetYourGuide, please contact the support team of our partner company GetYourGuide.

If you purchased the Firenze Card through Tiqets, please contact the support team of our partner company Tiqets.